Most of the car rental companies in Iran & lots of other countries get price drop cost from customers when accidents occur, this action can force a huge and unpredictable expense to the consumer. In this situation Navaran is the only car rental company that does not take this cost from its customers and this term has been clarified in the contract as well. In Navaran the customer only pays maintenance price, which is up to specified amount, it is obvious that Navaran is responsible of repairmen costs more than specified amount.
Getting inappropriate and higher than normal cost of car price drop is one of the incorrect ways of incomes for Car Rental Companies.
It is every car rental company’s right to get full damages cost from customer when an accident occurs, but Navaran only gets damages up to Maximum Excess which assigned in contract and the company will pay the rest even if maintenance costs are high. Most of the lessors get cheques & bank notes from customers. With these papers they force customers to pay unreal cost and the customers do not have choice except paying this price.
Another hidden income for car rental companies is getting rental fees during maintenance at the time of accident. Stoppage days can extend for debatable reasons and make customers pay more, but this condition does not exist in Navaran & the customers will not have to worry about this.
Providing pictures and details of cars with higher class and models but providing cars with lower class and model. This is while Navaran provides same car that is shown in company’s website even with the same color in highest quality and cleanliness.
Most of the car lessors provide old cars to their customers, this is while all of Navaran cars are new and the company replaces the old fleet with the new ones constantly.
This is while Navaran provides same car that is shown in company’s website even with the same color in highest quality and cleanliness.
This is while all of Navaran cars are new and the company replaces the old fleet with the new ones constantly.
When a customer provides documents to the lessor it weakens his/her position and let lessors get extra costs from renters. It is while Navaran only gets a reasonable price as deposit, sometimes this deposit amount is even less than customer’s maximum excess.
24/7 hour services
Providing substitute car at the time of breakdown.
Road assistance service in 2000 spots all over Iran.
Free accommodation in case of long-term repairs.
Possibility to get the car in one city and return it in another city without extra costs.
Providing real insurance coverages for reducing excess.